Good catch! You can report damages on a car directly in the Free2move app before, during, or after your trip. The easiest way to report damages is by uploading photos directly from your phone in the Free2move app. Follow the in-app prompts to take two photos of the damage - one close-up shot and one wider shot to show the extent of the damage in context - and we'll process everything else.

There should be a history of all reported damages for each car. We don't expect you to report damages that are smaller than the size of a credit card, though.

If severe damage occurs during or after your trip, please contact us.