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If you need further help, please contact our customer service support through the Help Center in the app. Click here


💡 Open the app --> Menu  --> Help & FAQ -->  I need help with an issue

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Find what you need here.
  • How do I refuel Free2move cars?15.05.2026
  • Where can I use Free2move?20.03.2026
  • What rates are available?13.05.2026
  • I had to pay to refuel my car. How can I get reimbursed?13.05.2026
  • Where can I park and end my trip?20.04.2026
  • How far can I drive with an electric car?19.05.2026
  • Do I need to refuel or charge Free2move cars after each trip?18.05.2026
  • How can I park and keep my car?22.05.2026
  • Where can I park?08.04.2026
  • Can I travel with Free2move cars to another country?24.03.2026
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